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TELETEXT CANCELLATION HOLIDAYS HOW TO

The company must have told you beforehand that the trip wouldn’t go ahead if they didn’t get as many bookings as they needed.

not enough people have booked on the trip.

there are unavoidable and extraordinary circumstances - like a natural disaster.

You’re entitled to a refund if the company cancels your holiday before you go. If the company cancels your package holiday You’ll also be an independent traveller if your holiday isn’t a package holiday or a linked travel arrangement. You’re likely to have different contracts with different companies, not necessarily all booked at the same time. If you organised the holiday yourself, you’ll be an independent traveller.

the trip is more than 24 hours or includes an overnight stayįor example, you book a flight and then click on a link for car hire - you have to give your details to each company.

you’re asked to give some or all of your details to the second company - like if it has your name but you need to enter your card details.

you book a travel service with one company and then another service with a different company by clicking on a link from the first company.

It’s also a linked travel arrangement if all the following apply: For example if you use an online or high street travel agent to book a flight and a hotel with different companies.

It’s a linked travel arrangement if you book 2 or more travel services for the same trip but they’re with different companies and you pay for them separately. Check if you’ve made ‘linked travel arrangements’

you made the second booking within 24 hours of the firstįor example, you book a flight and then click on a link on the airline’s website and book a hotel without filling in your details again.

you didn’t need to give your details again because the first company passed them on.

you booked part of your holiday by clicking on a link from a company you’ve already booked with - like on its website or in the email confirmation it sent you.

It’s also a package holiday if all of the following apply: It’s also likely to be a package if the travel agent organises the different parts of your holiday and calls it a package or charges you a total price. any other tourist service that’s a significant part of the holiday (around 25%) and is advertised as an essential feature - like entrance to an amusement park, concert or sports event.vehicle rental - including cars, motorcycles and motorhomes.transport - like flights, train or coach journeys.The trip has to last more than 24 hours or include an overnight stay. For example if you booked a flight and a hotel through a travel agent. It’s likely to be a package holiday if you’ve booked 2 or more types of travel service at the same time for the same holiday from a travel organiser. It should tell you what type of holiday you’ve booked. If you’re not sure, check the information you received before you booked, or call the company. The type of holiday depends on how you booked the different parts of your holiday. Went on a holiday with ‘linked travel arrangements’ Read what to do if your flight was delayed. If you don’t say anything until you get home, you might get less compensation or none at all. You might be able to get it sorted quicker - like if there’s a problem with the room. If you’re still on holiday, tell the company or travel agent about the problem as soon as possible. If something went wrong with your holiday you might be able to get compensation from the company you booked with.

TELETEXT CANCELLATION HOLIDAYS HOW TO

If your holiday was cancelled because of coronavirus, find out how to get a refund. Coronavirus - if your holiday was cancelled